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ErrorCode 6000: Business Validation Error: Make sure all your transactions have a GST/HST rate before you save

This article helps Webgility Online users troubleshoot "ErrorCode 6000: Business Validation Error – Make sure all your transactions have a GST/HST rate before you save", which occurs when transactions in Webgility Online are missing required sales tax information during posting to QuickBooks Online. The article outlines steps to verify and adjust sales tax settings, including enabling location-specific tax tracking and mapping tax locations properly. It also provides specific tax rate information for Saskatchewan to assist users in configuring the correct rates. By following the outlined steps, users can ensure that transactions are posted with the appropriate tax rates, preventing further validation errors.

Steps to fix:

1). Check Sales Tax Settings in Webgility Online:

  • Go to Sync settings > Sales Tax and verify that the appropriate sales tax settings are selected.​

 

2). Verify Location-Specific Tax Tracking:

  • Ensure the option for "Record Tax in multiple tax locations in QuickBooks" is enabled if required.​

3). Map Sales Tax Locations:

  • Navigate to Map Tax Locations to confirm that sales tax locations are correctly mapped. If not, map the relevant tax location, and click Save on the popup menu.

4). Save Sales Tax Settings:

  • After mapping, make sure to save the sales tax settings in the main tab to apply the changes.

Next Steps:

Once you’ve updated the sales tax settings, try posting the order again to the accounting application. This will help record the sales with the correct sales tax.