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How to update Sales Channel credentials in Webgility Online

This article guides Webgility Online users through the process of updating sales channel credentials in Webgility Online. Keeping credentials current is crucial for maintaining secure, uninterrupted integrations with various marketplaces and online stores. Whether due to expired tokens, account changes, or access revocations, reauthorizing connections ensures continued data sync and compliance with access control standards. The steps provided help users seamlessly reauthorize sales channels, reinforcing system stability and minimizing disruption to order and inventory management.

Updating Sales Channel credentials when connecting with Webgility Online is essential for:

  • Security: Ensuring only authorized access.

  • Compliance: Adhering to regulations and standards.

  • Preventing Expiry: Avoiding interruptions from expired credentials.

  • Integration Stability: Maintaining seamless connections with Webgility Online.

  • Access Management: Keeping access limited to current users and apps.

  • Responding to Incidents: Mitigating Risks from Compromised Credentials.

 

Steps to Update Sales Channel Credentials:

1. Go to Connections:

  • Navigate to the Connections section.

  • Click Reauthorize next to the sales channel you want to update.

 

2. Click Next:

  • In the side pop-up window, click Next to proceed.

 

3. Reauthorize Webgility:

  • Click Next again to authorize Webgility.

 

4. Authorization in Progress:

  • You will see a window showing Authorization in progress… Wait for the process to complete.

5. Complete the Process:

  • Once authorization is successful and credentials are updated, click Finish to complete the procedure.

 


Notes:

  • This process is applicable for all Sales Channel types, marketplaces, and sales channels connected to Webgility Online.

  • Ensure that your Webgility Online application was previously linked to the online sales channel or marketplace and that the sales channel credentials have changed.