How to edit eBay connections in Webgility Online
This article guides Webgility Online users through editing and reauthorizing their eBay connections in Webgility Online. It explains how to navigate to the Connections section, follow the reauthorization steps, log in to an eBay account, grant Webgility Online access, and confirm a successful connection. The article also provides tips for troubleshooting common issues, such as ensuring pop-ups are allowed in the browser.
Steps to follow:
1️⃣ Navigate to Connections
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In Webgility Online, go to the Connections section.
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Locate your eBay sales channel and click Reauthorize.
2️⃣ Follow the Reauthorization Steps
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A side window will appear showing the 3-step reconnection process.
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Click Next to begin.
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You’ll be taken to the Authorize Data Sync tab. Review your options, then click Next to proceed.
Note: Disable any pop-up blocker before continuing — a pop-up login window will open.
3️⃣ Log in to Your eBay Account
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In the pop-up, enter your eBay email and password.
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Click Sign in.
4️⃣ Grant Webgility Access
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When prompted, click I agree to allow Webgility to connect to your eBay account.
5️⃣ Confirm Successful Connection
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Once the process is complete, you will see a "Successful connection" message.
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Your eBay sales channel credentials are now updated and reauthorized.
Tip: If you encounter issues, repeat the process and ensure pop-ups are allowed in your browser.