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Error Generating a Label for Military Address When Using ELS

This article helps Webgility Desktop users resolve issues with generating labels for military addresses in ELS. It explains that by selecting "Domestic" for the shipment and using a standard printer type, users can successfully generate the label.

A possible workaround when using ELS and unable to generate a label for military addresses.

Symptom

Unable to generate a label using ELS if the address is a military address.

Cause

This can occur when the incorrect label type is selected.

Resolution

  • Select Domestic for the shipment.
  • Set the printer to a standard printer type.
Once done then try again.