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Troubleshoot Generating a Military Address Label - Webgility Desktop
Troubleshoot Generating a Military Address Label - Webgility Desktop

Troubleshoot Generating a Military Address Label - Webgility Desktop

Webgility Help Center avatar
Written by Webgility Help Center
Updated over a week ago

Troubleshoot Generating a Military Address Label

Error: Invalid SOAP message

Troubleshooting steps:

  1. Check if the destination address is a military address.

  2. If the address is a military address, go to C: drive Webgility> Unify enterprise> XML> Open Military cities file and ensure that APO city is listed in the Military cities list.

  3. If the city is not there then add the city Save the file and restart Webgility

  4. Then try to ship the order.

Scenario 2

Stamps Error while generating a label for APO address orders

Solution: Navigate to the Commodities tab and make sure that Content type is not missing.

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