Symptom
Unable to generate a military address label.
Cause
The destination city may not be available as a military address.
Resolution
If Webgility is open, close Webgility.
Navigate to the following location In Microsoft Windows: C:\Webgility\UnifyEnterprise\xml
Locate and edit the file MilitaryCities.xml.
Add the required city using the same format as other cities in the file.
Restart Webgility.
Submit a ticket to Webgility support to have the city permanently added to the file.
If the file is overwritten by an update, the city may have to be re-added manually.