Symptom

One or more orders are not imported via a CSV file.

Cause

Typically an extra comma in the CSV file on the line, or lines, associated with any affected order.

Resolution

  1. Open the CSV file.

  2. Find the row with the extra comma and remove it. Note: extra commas are often found in names and address fields.

  3. Save the CSV file.

  4. Import CSV file again.

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