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How to Connect Webgility Desktop with ShipStation

This help article provides guidance for users integrating ShipStation as a sales channel within Webgility Desktop. It offers step-by-step instructions for adding a new sales channel, retrieving and entering API credentials from ShipStation, and completing the connection process. The guide is designed to ensure a seamless setup, enabling users to manage and sync ShipStation orders through Webgility for more efficient order processing and fulfillment.

Steps to Follow:

  • In Webgility Desktop, navigate to Connections in the menu options, then go to Sales Channels and click on Add New Sales Channel.


  • In the pop-up screen select the sales channel you wish to connect, add the sales channel name in Give your sales channel a name, then click Continue.



  • To retrieve your ShipStation API Key and API secret, click on View access key. This will redirect to your default web browser and will ask you to enter your ShipStation credentials.

  • Once you log in successfully, the API Key window will open and you will need to copy and paste the keys into Webgility.​

  • Click Connect to ShipStation to connect Webgility.​

  • Update your ShipStation information and then click on Save Sales Channel. So this will save the ShipStation sales channel profile in Webgility Desktop.