If RightWorks (RightNetworks) is hosting your QuickBooks company file, you can also use Webgility Plus, Advanced, and Complete within the RightWorks' hosted environment to download orders and post them to QuickBooks.
Getting Started with QuickBooks and Webgility Hosting
If you are currently using QuickBooks with RightWorks, you can sign up for a Webgility subscription.
Note: RightWorks has to install the Webgility software and database. To do this, the primary RightWorks Account holder must contact RightWorks Account Services to install Webgility within your environment. This usually takes two business days.
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Make sure you have the right plan with Rightworks to host 3rd party applications.
1. Before you begin implementation, you should see the Webgility icon on the desktop of the RightWorks.
2. To check to see if Webgility is properly installed in your RightWorks environment, double-click the icon and login. You should be at the Add Store screen.
3. If you see this screen, the installation of both the software and database were correctly deployed, and you can begin working with your Webgility Implementation Specialist to connect and configure the software.
Additional Information when Hosting with RightWorks
Maintenance of Webgility and QuickBooks:
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RightWorks manages the installation of Webgility and QuickBooks within its own environment.
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The Webgility icon will be within the hosted Windows environment.
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If you are prompted to upgrade your version of Webgility, please contact RightWorks support to submit an upgrade ticket. Include your RightWorks ID in the subject of the ticket.
RightWorks supports all current US versions of QuickBooks Pro, Premier, and Enterprise with Webgility.
When Webgility and QuickBooks are hosted within the RightWorks environment, below are the features and functionality:
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QuickBooks Pro, Premier, Enterprise integration
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Webgility Desktop order fulfillment
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Webgility Desktop inventory management
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Webgility Desktop Scheduler automation
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Third-party plugins: Avalara AvaTax and Salescast by Lokad
Printing Shipping Labels
RightWorks is able to connect to your printer via a tool called UniPrint which can be utilized to print shipping labels using a local printer. This is a separate application that you will need.
Limitations
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The Webgility database cannot be automatically backed up.
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Your QuickBooks company file within RightWorks must remain open for Webgility to communicate with it.
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Webgility Scheduler will only automate while the RightWorks environment is active. When the hosted environment is closed, the scheduler will no longer automate.
Support & Webgility Updates
For technical issues regarding your hosting environment, contact RightWorks support:
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604.324.0442
For technical issues regarding Webgility, contact Webgility support by submitting a request via our chatbot on this page.
For more information about RightWorks, visit www.rightworks.com.