Below are the two ways to resolve this issue:
1). Disable the closed accounting period in QuickBooks.
Steps that you need to follow on your Quickbooks Online:
If you need to edit the closing date or forgot the closing date password:
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Before you start, sign in to QuickBooks Online as a primary admin or company admin. Only admins can make these changes.
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Go to Settings , then select Account and Settings.
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Select the Advanced tab.
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Select Edit ✎ in the Accounting section.
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Change the Closing date.
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Note: To change your password, just enter a new password and confirm it.
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Select Save, then Done.
Track any changes made after you close your books
You can use an Exceptions to Closing Date report to see any changes made after you close your books.
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Go to Reports
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In the search field, enter Exceptions to Closing Date and open the report.
2). Change the Sales Receipt Date to the Date of Order Posting on Webgility Online.
The user can change the Sales Receipt Date to the Date of order posting in Webgility Online if they don’t want to disable the closed accounting period.
Steps to follow on your Webgility Online account:
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Login to your Webgility Online.
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Navigate to Sync Settings at the bottom left corner> click on Orders >Scroll down and Set the Sales Receipt date as ‘Date of Order posting’.
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Change the Sales Receipt date to the Date of order posting.
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If the Sales Receipt date is selected as the ‘Order date’ then the user needs to disable the closed accounting date in QuickBooks, or else they need to change the Sales Receipt date to ‘Date of order posting’ to post a historical order.
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After making changes, click Save to save the settings.
Note: Orders will be posted with the date of posting, not the order date and the data needs to be reconciled manually in QuickBooks Online.