Error:
Login timeout expired
Cause of the issue:
This issue is not tied to a specific action in the application but it is related to the application’s performance. This typically arises when the Webgility Desktop Database is too slow to respond within the designated timeout period. This can occur if the database is under heavy load, and experiencing performance issues.
Steps to fix:
First, log out and exit from Webgility Desktop also stop and exit the Scheduler (if running). If needed, use Task Manager to perform force close.
Once done then navigate to "This PC" on your machine, goto C Drive and look for Webgility folder, open it and look for Unify Enterprise folder, open it and look for a file with the name “UnifyDBUpgrade”, run the file and wait for a success popup that says Unify DB Updated Successfully.
Now try again.
If the problem persists, contact Webgility Desktop for further assistance.