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How to pay the fee for a customization in Webgility Desktop

This article helps Webgility Desktop users understand how custom development tailors Webgility Desktop to their business needs, including the one-time customization fee, its purpose, and the steps to review the scope and complete payment in the Webgility Portal to avoid delays.

Overview:

When Webgility adds custom features or modifications to your Webgility Desktop app, a one-time customization fee will be required. These charges are separate from your regular subscription.

Customization charges apply when:

  • Custom features are added to your Webgility Desktop app.

  • Special modifications are made to existing functionalities.

  • Webgility implements specific requirements tailored to your business needs.

Step-by-Step Payment Process:

Follow these steps to pay the customization fee through the Webgility portal:

01. Access the Webgility Portal:

Navigate to portal.webgility.com.

02. Log In:

Sign in using your Webgility account credentials.

03. Navigate to Plan & Usage:

Once logged in, select Plan & Usage from the main menu.


04. Select the CUSTOM DEVELOPMENT Option:

Choose the Custom Development section to proceed with payment.

05. Enter the Customization Amount:

Enter the exact amount as requested by Webgility.


06. Complete the Payment:

Click on Purchase to finalize and submit your payment.

Important Notes:

  • Ensure you enter the correct amount as provided by Webgility.

  • Keep a copy of your payment confirmation for future reference.

  • If you have questions or require clarification about the customization charges, reach out to Webgility Support.

Additional Information:

  • Customization fees are one-time payments.

  • These charges are separate from your regular subscription fees.

  • The fee amount varies depending on the complexity and scope of the custom development 

Note: Custom features will only be activated once customization is successfully delivered after payment is completed.